Warranty
Cowboy Boot Warranty
1-Year Manufacturing Warranty
Thank you for choosing Carter's Boots and Repair. We stand behind the quality and craftsmanship of our cowboy boot brands: Hondo, Carters, Black Jack, Fenoglio, Rios of Mercedes, Anderson Bean, Macie Bean, Old Gringo, R Watson, and Horse Power. Our 1-Year Manufacturing Warranty covers any defects in materials and workmanship under normal use.
Coverage Details:
- Duration: This warranty is valid for one year from the date of purchase.
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What’s Covered:
- Defects in materials and craftsmanship, including stitching and upper materials.
Warranty Exclusions:
This warranty does not cover:
- Damage resulting from improper care or misuse.
- Normal wear and tear, including scuffs, scratches, or fading.
- Alterations or repairs made by unauthorized personnel.
How to Make a Claim:
- Contact Us: Reach out to our customer service team at garrett@cartersboots.com within the warranty period.
- Proof of Purchase: Have your receipt or proof of purchase ready for verification.
- Return Instructions: We will provide you with instructions on how to return your boots for inspection.
Our Commitment:
If we determine that your cowboy boots have a manufacturing defect, we will repair or replace them at no charge.
Thank you for trusting Carter's Boots and Repair with your footwear needs!
Carter's Boots and Repair
1662 Bobcat Dr Bozeman, MT 59718
(406)585-8607
garrett@cartersboots.com
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.